Overview  

Whilst we aim to meet the needs of all our guests, the age and design of the building might make access difficult for people with limited mobility. We are located on Weston hillside with 14 outside steps, with handrail, up to the front door. All our guest rooms are on the first, second & third floors. Rooms are not suitable for wheelchairs.
 

The following Access Statement gives an honest summary of our accommodation and is aimed at providing our Guests with as much information as possible about the layout of Timbertop Suites. Should you have any further enquiries, please do not hesitate to contact us, and we do our best to help.  

 

Pre-Arrival  
For any information prior to arrival you feel may be essential for your stay, please contact us by phone on 07837630423 or e-mail to timbertop.wsm@outlook.com. There is a Contact Form on our web site at www.timbertopwsm.co.uk.  We are also happy to send any information which may be require, by post. 
 

Public Transport

Railway Station - Weston super Mare  - approx. 1 mile away;  approx. 19 mins walk.

Bus Station – Locking Road - approx. 1 mile away; approx 19 mins walk.  We are not located on a main bus route. 

 

Arrival & Car Parking
Check In – 3pm until 630pm (DUE TO COVID THESE TIMES HAVE NOW CHANGED - please refer to your confirmation email or contact us) 

To ensure that your accommodation is ready for you, we ask that ALL guests contact us on the day of arrival to let us know an anticipated time of arrival.  If you arrive early you are more than welcome to park up but please come to check in and register your car details.  We can only try to accommodate late arrivals if you notify us at least 48 hrs prior to check in. 

 

Car Parking

  • The car park is opposite the building on the left hand side of the cul de sac and takes up to 14 vehicles. Due to conservation, the parking bays are not marked and we simply ask guests to park considerately ie as close to each car as possible 

  • Parking is not guaranteed 

  • One vehicle per room 

  • Guests can park up to midday on day of departure 

  • Car park access is via a five-bar gated entrance, marked by the Timbertop sign.  There is a gentle uneven slope to the entrance with a part gravel/part concrete uneven surface.  

  • Security - the car park is private property and gated but it is not secure. Therefore we cannot accept any liability for any vehicles or property left in our car park, this is done so at the owners risk.   

  • There is also unrestricted roadside parking in the cul de sac 

From the car park entrance, guests will need to walk across the road and then gain entrance to Timbertop via stone steps to the front door.  It may be advisable to check in and leave luggage in the car.  Once you have checked in, we can give you assistance with your bags whenever possible. 

 

Main Entrance & Reception 
The main, front entrance to Timbertop is from Victoria Park. The front of the hotel is accessed by a series of stone steps as follows: 

  • 2 steps from pavement to first level 

  • 8 steps to second level 

  • 3 steps to front door 

  • 1 step from porch to hallway 

 

The front door is usually open during the day and locked early evening. There is a grey buzzer for you to ring if the door is closed when you arrive. 

 

Reception is located part way down the entrance hall on the left, by the staircase. Guests are given one set of keys with a room key and a front door key. Please keep keys with you at all times. 

 

Guest Accommodation – Public Areas 

  • The hallway is approx. 4 ft wide and continually illuminated 

  • The house is split into 2 sections; the original main 3 storey house and a 2 storey extension to the rear. 

  • The main staircase is split into 4 sets – the first staircase has 15 carpeted stairs with handrail on one side only; the 2nd set has 5 carpeted steps with handrail on one side and then levels out onto a landing; the 3rd set has 8 carpeted steps, a small landing and then a final 4th set has 5 carpeted steps to the top landing. 

  • The rear extension is accessed via first main staircase and then by 2 further steps leading to fire door.  Through fire door there is a further internal staircase with 12 carpeted stairs with handrail on one side only 

 

Bedrooms 

There are 9 en suite rooms altogether and located throughout the building as follows; 

Rear Extension – Second floor 

  • Room 1 – Standard double en suite room with a shower over full size bath 

  • Room 2 – Small double en suite room with a shower over full size bath 

Rear Extension – Third floor 

  • Room 3 – Standard double en suite room with a step in shower 

  • Room 4 – Standard double en suite room with a step in shower 

Shared guest kitchen on second floor which is shared by rooms 1 to 4.  It has a fridge, microwave, toaster and sink. 

Main House – Second floor 

  • Room 5 – Suite with Balcony – 2 room suite with a double bedroom, living room with mini kitchen (sink, fridge & microwave) with access to private balcony through sliding patio door.  En sutie step in shower room. 

  • Room 6 – Suite with Sea View – 2 room suite with a large living/sleeping area – furnished with double bed, small 2 seater sofa, dining table etc.  Mini Kitchen with integral fridge, sink, microwave, coffee machine.  En suite bathroom with full size bath and shower over 

Main House – Third Floor 

  • Room 10 – Suite with Sea View – top floor 2 room suite with a double bedroom, small en suite shower room with mini bath and shower over.  Large lounge area with small 2 seater sofa, dining table and 2 chairs. 

  • Room 11 – Comfort Double – double en suite room with small bath and shower over 

Shared kitchen on third floor for use by Rooms 10 and 11. 

 

Adjacent to Main Hotel 

  • 7a – Suite with Sea View – this suite is accessed via 14 stone steps next door to the main hotel.  This is a 3 room suite with a galley kitchen (fridge, toaster, microwave, sink) a lounge/dining room with an archway through to a double bedroom and ensuite shower over a mini bath. 

 

Facilities in Rooms/Suites 

All rooms have the following as standard: 

  • 4’6” double bed made up with duvet, fresh cotton linen and 2 synthetic pillows per person 

  • Ensuite – with either a shower or bath with shower over, toilet and hand basin 

  • Complimentary toiletries  

  • Tea & Coffee making facilities 

  • Central heated rooms with thermostatic controlled radiators 

  • Hairdryer 

  • Ironing Boards & Irons are found on each landing 

  • Dressing table with lamp 

  • Bedside tables with lamps 

  • Large Flatscreen TV with Remote Control 

  • Wifi is available throughout the building 

  • All rooms are let on a Room Only Basis.  Complimentary breakfast packs are left for guests booked into one of the Superior/Premier Suites.  Guests booked into a standard room can preorder a breakfast pack if they wish which must be done at least 48 hrs prior to arrival.   

  • Alcohol – The premises has a residential licence and drinks can be purchased between the hours of check in ie 3pm to 630pm (subject to availability). 

 

Fire & Safety Information 

  • The buildings are equipped with fire detection and fire alarm system throughout.  Fire extinguishers are located on each landing 

  • Fire blankets are in each of the shared guest kitchens 

  • All rooms have fire doors with fire closers so should not be propped open 

  • The building is no smoking throughout 

  • Candles and naked flames are not to be used 

  • Vapping is not allowed inside as this will set off the fire alarms 

  • Smoking is allowed outside the building only 

  • Guests are not permitted visitors back to stay at the accommodation.  Any day visitors are to be registered at reception and must leave by 11pm 

 

Hopefully this has answered most of the questions you may have about our accommodation.  Should you require any additional information, please contact us by phone, e-mail or letter.  

  
Our postal address is :Timbertop Suites 

8 Victoria Park 

Weston super Mare 

North Somerset 

BS23 2HZ    

Telephone:  07837630423 

 Email:  timbertop.wsm@outlook.com 

 Website: www.timbertopwsm.co.uk 

Proprietors:Francesca Day & Sam Day (Directors) 

Access Statement